RETURNS

• ALL ORDERS ARE FINAL SALE.
• WE DO NOT ACCEPT RETURNS ON ANY ORDERS.
• If you have any questions or concerns please fill our contact form.
• You must notify us within 7 days of any issues with the items you receive.
• Claims for items damaged upon receipt must be emailed to 'The.saucerers.collection@gmail.com' including clear photos of the damaged item. Our customer support team will review your request and, if eligible, provide instructions for the exchange process.
• Customers are responsible for shipping costs when exchanging items.

ORDERS

• Orders can take 1-2 business days to process and pack. This time is separate from the actual shipping time.
• To ensure delivery of your order please input your information and address in English.
• We cannot make any changes to your order once it has been placed.
• Please ensure all your information is correct before placing your order.
• We are not responsible for any mistakes in addresses you input.
• If you have any questions or concerns please fill out contact form.